Effective 21 October 2026
These terms cover the use of Ops Studio. They are written to be read once and understood. Using a studio means agreeing to them.
Ops Studio is a private studio, provided by MediaOnus SARL ("we", "us") to one client ("you"). It drafts written content in your voice, researches people you want to reach, drafts outreach, schedules approved posts to accounts you connect, and keeps a record of your calls, contacts and material so that it can do those things well. It can join your calls as a notetaker, send and receive email from your studio's own address, publish lead magnets you approve, and make images for your posts.
It is a tool that works for you, operated by us. It is not a publisher, not an employee, and not legal, financial or professional advice.
Every message and every post is shown to you before it leaves. One approval covers one item: it authorises that specific message to that specific recipient, or that specific post at that specific time. An approval is never carried over to something else.
You are responsible for what you approve. Once you approve an item, it goes out as approved.
The studio publishes from your social accounts and reads your calendar, through connections you make yourself and can undo yourself at any time. You confirm that those accounts are yours to connect, and that using them this way does not break the rules of the platform they belong to. If a platform changes its rules or withdraws access, that part of the service may stop working, and neither of us is at fault for the platform's decision.
Your material stays yours: everything you give the studio, and everything the studio writes for you. You own the drafts, the posts, the research and the records, and you may take them with you. On request we will hand over your studio's content in a readable form.
The software, the systems and the methods that run the studio stay ours. You may use them while we are working together; you may not resell them, copy them, or hand them to someone else to run.
You agree not to use a studio to send unlawful, deceptive, harassing or misleading messages, to impersonate anyone, to publish content you have no right to publish, or to contact people in breach of the marketing and privacy law that applies to them. We may refuse or stop work that would put us, you, or the people you contact on the wrong side of that.
You are responsible for telling the people on your calls that the notetaker records, where the law requires it.
One studio serves one founder and one business. It is sized for the pace of a single founder's own marketing: your posts, your outreach, your calls and your contacts.
You agree not to:
Outreach runs inside the daily limits that keep your connected accounts safe. Recordings and files are kept at a volume that is reasonable for one business.
If use goes well beyond fair use, or puts the service, other studios or your own accounts at risk, we will tell you first. We may then slow or pause the part concerned until it is back within fair use. Serious or repeated misuse may end the engagement under section 11.
We do not promise business results. We do not promise that a post will perform, that a prospect will reply, or that a platform will keep behaving as it does today. The studio is provided with care and skill, but "as is" as to outcomes.
The studio uses AI to draft. AI makes mistakes, and that is exactly why nothing is sent without your approval. Read what you approve.
We aim to keep a studio running continuously and to repair failures promptly. We do not guarantee uninterrupted service: maintenance happens, providers have outages, and third-party services fail.
Fees and the billing period are those of the plan you choose (monthly, quarterly or yearly), or of a separate written agreement if we have signed one. Where that agreement and these terms disagree, that agreement wins.
Payments are not refundable. The reasons, and what happens when you stop, are set out in the Refund Policy.
What you tell your studio is treated as confidential. We will not disclose it except to the service providers needed to run the studio (listed in the Privacy Policy), or where the law requires it.
You may cancel at any time. Billing stops, and your studio keeps working until the end of the period you have paid for. We may end the engagement at the end of a paid period by telling you before it ends. Either of us may end it immediately if the other breaches these terms seriously and does not fix it within 14 days of being told. When it ends, we hand over your content on request and delete your studio and its data within 30 days.
Neither of us is liable to the other for indirect or consequential loss, or for lost profits or lost business. Our total liability arising out of the service is limited to the fees you paid us in the three months before the claim arose. Nothing here limits liability that cannot be limited by law, including for fraud or for death or personal injury caused by negligence.
We may update these terms. If a change materially affects you, we will tell you directly before it takes effect. The effective date above always says which version is current.
These terms are governed by the law of Morocco, and the courts there have exclusive jurisdiction.